Concierge Medicine

Module Aims
To introduce the concierge medicine paradigm and its global context, examining how this patient-centric model evolved and operates in different healthcare systems. This module establishes foundational principles – including the emphasis on personalised, preventive care and continuity – and engages with the ethical and professional considerations that underpin concierge practice at a postgraduate level.

Module Content

• Introduction to Concierge Medicine
• Global Models and Case Studies
• Modern Patient Expectations and Personalised Service
• Ethical and Professional Considerations
• Quality, Outcomes, and Evidence
• Innovations and Future Directions

Learning Outcomes

1. Critically evaluate global concierge medicine models, patient-centred principles, and healthcare system contexts to justify ethically responsible and professionally appropriate concierge practice within diverse international settings
2. Critically appraise ethical, professional, and evidence-based frameworks to inform decision-making in concierge medicine within the learner’s own scope of clinical or professional practice

Module Aims
Building on the foundations from Module 1, this module aims to equip students with advanced clinical and interpersonal skills required to deliver high-quality, personalised care in a concierge medicine setting. Emphasis is placed on preventive medicine, continuity of care, and excellence in communication. Learners will develop competence in creating bespoke care plans, leveraging technology for patient benefit, and providing a holistic, patient-centred experience consistent with the concierge model’s promise of proactive and continuous care.

Module Content

• Communication and Relationship Management
• Personalised Care Planning and Precision Medicine
• Preventive Medicine and Wellness Programmes
• Continuity of Care and Care Coordination
• Digital Health and Technology Integration
• Quality Improvement and Patient Outcomes

Learning Outcomes

1. Synthesise and apply personalised, preventive, and continuity-of-care principles to design patient-centred concierge care strategies appropriate to their own professional scope of practice
2. Critically evaluate communication, digital health, and care-coordination approaches to optimise patient experience, safety, and outcomes in concierge medicine settings

Module Aims
Having developed a solid grasp of concierge medicine principles and clinical practice, students now focus on the business and operational acumen needed to establish and manage a successful concierge medical practice. This module aims to provide the knowledge and tools to design a sustainable, ethical, and patient-centric concierge service. Key areas include business model selection, regulatory compliance across different jurisdictions, financial planning, marketing to target populations, and quality management. By module’s end, clinicians will have the confidence to transition into or expand their boutique practice, balancing excellent patient care with sound entrepreneurship and leadership.

Module Content

• Business Models and Market Positioning
• Regulatory and Legal Considerations
• Financial Planning and Pricing Strategies
• Operations Management and Technology
• Marketing, Branding, and Patient Acquisition
• Quality Assurance, Ethics, and Sustainable Growth

Learning Outcomes

1. Critically evaluate and apply business, regulatory, and operational principles to construct sustainable, ethical, and patient-centred concierge practice models within their professional and geographical context
2. Synthesise financial, marketing, quality, and leadership perspectives to justify strategic decisions for the development, management, or growth of concierge healthcare services

As each Medical Council has their own rules/regulations with regard to Postgraduate study we recommend that you contact your local Medical Council with regard to recognition.

Upon completion of the course the University would invite you to a graduation ceremony and provide your certificate which makes no reference to the fact that the course was studied online and is therefore typically recognised the same as any other UK University qualification.

Rest assured, the overall Postgraduate Diploma carries a total of 1,200 CPD points, with the MSc an additional 600 CPD points, and all official certifications are issued directly by the University.

When you study one of our programmes you may be surprised to find that there are no lectures or seminars. Your learning will be self-directed meaning that rather than being told information you find it for yourself (with tutor guidance and support). We do this via a series of clinically rich scenarios which your tutor will post on our academic forum which you and your classmates will research, respond to and discuss.

You will be assessed through the Academic Forum, Reflective Journal and Assignments. Learning will be carried out using our online learning platform: Moodle.

You can study whenever and wherever you want - our programmes are totally flexible to fit around your other work and life commitments.

The course is specifically designed so that part of your study is the application of theory to practice in your day job.

We typically suggest that students aim to log into the Moodle platform daily. We recommend a "little and often" approach for reading, reflection and/or posting. High achieving students will typically spend 1-2 hours dedicated to their studies a day; 10 hours per week is sufficient time to spend on the platform.

Those who cannot dedicate more time than once/twice per week may struggle with the demands of this postgraduate programme.

Yes, everything is done entirely online through our learning platform, Moodle. You do not need to attend the University.

All of our courses are delivered in English, so proficiency in the English language is essential for success. If English is not your first language, we require proof of competency as part of your application. We accept the following as proof of English Language skills:

We Accept a Range of English Language Qualifications
While IELTS and TOEFL are among the most commonly used English tests, we understand that students come from diverse backgrounds — and we’re happy to work with you to accept a wide range of other recognised English language qualifications.

We accept IELTS (International English Language Testing System)
Our most commonly accepted test, IELTS is globally recognised and widely used for university admissions.

We accept TOEFL (Test of English as a Foreign Language)
Another widely accepted test, TOEFL assesses your reading, writing, listening, and speaking skills in an academic setting.

We accept English Medium of Instruction (EMI) Letters
Many of our international students provide an EMI (English Medium Instruction) letter from their previous institution. This letter should confirm that you were taught in the medium of English. It is a popular and widely accepted form of proof, especially if you have completed prior academic studies in English.

Our University partners Requirements
The University of South Wales and The University of Wolverhampton accept an overall score of 6.0 (minimum of 5.5 for each band) and The University of Buckingham accepts an overall score of 6.5 (minimum of 6.0 for each band).

We currently offer two discounts: the Early Bird Discount and the Action Taker Discount. The Early Bird discount allows you to save up to £500 or more, available only to self-funders and is a limited-time offer that runs for the entirety of November for the March cohort or the entirety of May for the September cohort. Our Action Taker Discount allows you to save up to £150 off for PGCert and £250 off for PGDip/2-year MSc programmes. To qualify for Action Takers, you must pay the deposit within 7 days of acceptance.

For Early Bird Discounts, the discount is visible if your application and acceptance are completed within the required timeframe. For Action Taker Discounts, it will reflect once conditions are met.

Our Flexible Instalment Plan is designed to offer ultimate flexibility to pay for your programme. You have the choice of two payment options:

Make an Upfront Payment in Full: For those who prefer to settle their fees upfront, you can pay the full amount at the beginning of your programme.

Interest-Free Payments: Alternatively, you can choose to spread your payments out with interest-free instalments every month for the duration of your course.

These options are separate from our existing lending partners, which you can explore further on our programme pages. We believe that education should be accessible to all, and our Flexible Instalment Plan is just one of the ways we are committed to supporting you in your academic journey.